Rubria Shipping Policy

At Rubria, we work to prepare and deliver your order as quickly and safely as possible.

Estimated Delivery Times

Orders are usually delivered within approximately 3–5 business days.

Our standard estimated delivery window is 5–7 business days for:

Cairo, Giza and Alexandria.

Delivery times may occasionally vary due to order volume, courier operations, public holidays, weather, or other circumstances outside our control.

Other Governorates

For customers located outside Cairo, Giza and Alexandria, delivery times may vary depending on the destination.

After your order is placed, a member of the Rubria team may contact you to confirm your order and provide a more accurate estimated delivery date.

Order Confirmation

Please make sure the following details are entered correctly when placing your order:

• Full name
• Mobile number
• Complete delivery address
• Governorate and area

Incorrect or incomplete information may result in delivery delays.

Delivery Attempts

The courier may contact you by phone before or during delivery. Please ensure that the phone number provided with your order is available.

Delivery Delays

Although most orders arrive within the estimated timeframe, occasional delays may occur. Our team will assist whenever possible if there is an issue with your shipment.

Recommended Shopify policy heading:
Shipping & Delivery Policy